Frequently Asked Questions
Everything you need to know about your Little & Lively favorites.
What is the typical shipping timeframe?
Orders are processed within 2-3 business days. Standard shipping within North America typically takes 5-10 business days, while international orders may take 14-21 business days.
What is your return and exchange policy?
We offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that 'Final Sale' items are not eligible for return.
How do I care for my bamboo cotton garments?
To maintain the softness and longevity of our signature fabric, we recommend machine washing in cold water on a gentle cycle and hanging to dry or tumble drying on low.
Do you offer a size guide for children's clothing?
Yes, we provide a detailed size chart on every product page. Our clothing generally runs true to size, but if you are between sizes, we recommend sizing up for a longer-lasting fit.
Where are Little & Lively products manufactured?
We take pride in our ethical production standards. The majority of our garments are designed and ethically manufactured locally in Canada to ensure the highest quality and fair labor practices.
Can I modify or cancel my order after it has been placed?
Because we strive to ship orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately.